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How do you cancel an international subscription and stop being charged?

Updated on October 23, 2026

Cancel on the account page of the service itself and keep the confirmation email; freezing the card cancels nothing. Then check the app for any new charge on the renewal date.

Issue virtual card

How do you cancel an international subscription and stop being charged?

How do I cancel an international subscription?

  1. Log in to your account on the service's website in a browser.
  2. Open the subscription, plan or billing area.
  3. Choose to cancel renewal and follow the screens to the confirmation.
  4. Keep the confirmation email or screen with the end date.
  5. In the Guarapay app, check the month's charges and see that no new one appeared after the cancellation.

Does freezing the card cancel the subscription?

No: freezing the card or leaving it without balance only makes the next charge fail, and the contract with the service continues. Depending on the service's rules, it may suspend the account or try again.

Use freezing as extra protection until the cancellation is confirmed, not as a way to cancel.

How much does it cost to cancel and how do I avoid an extra charge?

  • Cancelling in the service account costs nothing on the card: a declined purchase is not charged.
  • Each approved charge before the cancellation costs US$ 0.25, taken from the balance with the purchase.
  • Top-up fee on the balance: 2% with USDT on Standard and 1% on Premium; 5% with a bank card on both plans.
  • One-off card issue fee: US$ 10 on Standard or US$ 100 on Premium; no monthly fee.
  • Monthly spending limit: US$ 10,000 on Standard and US$ 100,000 on Premium.

How do I know the date of the next charge?

The renewal date shows in the subscription area of the service account, and each past charge shows as a notification in the Guarapay app. If the subscription is yearly, the charge returns once a year and the balance has to cover the whole amount.

Cancelling renewal generally keeps access until the end of the period already paid, but rules vary by service; check the end date in the confirmation.

What if the subscription charged after I cancelled?

  1. Check the date and amount of the charge in the app.
  2. Compare with the end date in the cancellation confirmation.
  3. Write to the service's support with the proof and ask for a refund.
  4. Freeze the card in the app to block new charges meanwhile.
  5. If the service does not answer, contact Guarapay support on Telegram with the date and amount.

Sources

FAQ

How do I cancel a subscription paid with a virtual card?

Cancel on the account page of the service itself and keep the confirmation; freezing the card only declines the next charge.

Does freezing the card cancel the subscription?

No; the contract continues, and the service may suspend the account or try the charge again.

I was charged after cancelling. What now?

Ask the service's support for a refund with the proof and contact Guarapay support on Telegram if it does not answer.

Does cancelling refund the month?

It depends on the service's policy; access generally continues to the end of the paid period, and a refund is the service's decision.

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